Terms & Conditions

1. Introduction

Welcome to iPopup, the smart remarketing popup solution designed exclusively for Shopify stores. By installing, subscribing to, or using iPopup, you fully agree to these Terms & Conditions. Please read them carefully before proceeding.

2. About iPopup

iPopup helps Shopify merchants increase revenue from returning visitors by displaying personalized product recommendations based on previously viewed items - without using cookies or external tracking scripts.

3. Service Provider

The iPopup application is operated by:

INTELIMAIL s.r.o.
Duett II. Business Residence
Námestie osloboditeľov 3784/3B
040 01 Košice
Slovakia

CRN: 52584607
TAX ID: 2121083558
VAT reg. no.: SK2121083558 (registration pursuant to §4)

IBAN: SK74 1100 0000 0029 4307 4717

Registered in the Commercial Register of the District Court Košice I, Section: Sro, Insert No. 50085/V.

4. Subscription Plans

We offer flexible subscription options to meet different business needs:

• Monthly Plan: $37 per month (billed by Shopify)
• Annual Plan: $228 per year (equivalent to $19 per month, billed by Shopify)
• Lifetime Plan: €947 one-time payment (billed by Shopify)

5. Lifetime Plan - Specific Terms

Definition of "Lifetime": The period during which iPopup is actively developed and maintained. We guarantee service until December 31, 2030. If iPopup is discontinued before this date, a pro-rata refund will be provided.

6. Free Trial

All subscriptions include a 30-day free trial. You can cancel anytime during the trial without being charged.

7. Payment and Billing

Payments are processed directly by Shopify. iPopup does not store payment data. Subscriptions renew automatically unless canceled via Shopify Admin.

8. Cancellation and Refund Policy

Subscriptions can be canceled anytime via Shopify Admin. The Lifetime Plan is non-refundable, except in the case of service discontinuation within 24 months of purchase.

9. Data Privacy & GDPR Compliance

iPopup is fully GDPR compliant. The application collects only the merchant's contact email and phone number for the purpose of communication regarding the service functionality. No personal data or browsing activity of customers and visitors of the online store are collected. All data is securely stored on the service provider’s servers, with access limited to a restricted group of employees. The provider ensures that no data will be shared with third parties.

10. Service Availability & Support

We strive for 100% uptime but cannot guarantee uninterrupted service. Support is available at support@ipopup.app, with responses typically within 24 business hours.

11. Product Updates & Improvements

Subscribers automatically receive updates and new features to ensure compatibility with Shopify updates.

12. Termination of Service

If you cancel, your access will expire at the end of the billing cycle. Accounts violating Shopify policies may be suspended.

13. Limitation of Liability

iPopup is provided “as is”, without warranties. Our total liability is limited to the total fees paid within the last 12 months.

14. Changes to Terms

We may update these Terms occasionally. Significant changes will be announced via email or in-app notifications.

15. Contact Information

Email: support@ipopup.app

Website: www.ipopup.app